Privacy Policy – Protecting Personal Information
This document provides you (website visitors and users) with the privacy policy related to your security and privacy rights.
Table of Contents
- Charter 1: Purpose of Personal Information Collection
- Charter 2: Using Information
- Charter 3: Information Retention Period
- Charter 4: Individuals or Organizations with Access to the Information
- Charter 5: Contact Information for the Information Collection and Management Entity, including the methods of contact for consumers to inquire about the collection and processing of their personal information.
- Charter 6: Methods and tools for consumers to access and edit their personal data on the electronic commerce system of the information collection entity.
Charter 1: Purpose of Personal Information Collection
1.1. Automatic Information Collection
The Cashion.vn system is built using PHP programming language. Like any other modern website, we collect your IP address and other standard web information such as browser type, pages you access while using our services, information about your computer and network devices, etc., for the purpose of analyzing information to enhance system security and maintain safety.
1.2. Information collected from your declarations
The information you provide, such as placing orders or contacting us, will also be stored to serve future customer care.
1.3. Information collected through setting cookies
Like many other modern websites, when you visit our website, we (or tracking and statistical tools provided by our partners) will place data files called cookies on your hard drive or computer memory.
Some of these cookies may have a longer lifespan for your convenience during usage, for example, storing your email for login purposes so that you don’t have to re-enter it.
1.4. Collection and storage of historical information
You can change your personal information at any time using the corresponding function. However, we will retain changed information to prevent fraudulent activities.
Charter 2: Using Information
The collected information will be used by us for the following purposes:
- Providing customer support and care services.
- Sending notifications during the transaction process.
- Handling complaints and resolving issues.
- Preventing risky, prohibited, or illegal behaviors and ensuring compliance with the ‘User Agreement’ policy.
- Measuring, customizing, and improving services, content, and website appearance.
- Sending you information about loyalty programs, announcements, and promotional programs.
- Verifying the accuracy of your personal information during checks with third parties.
Charter 3: Information Retention Period
Most of the collected information will be stored in our database.
We protect your personal data through methods such as passwords, firewalls, encryption, and other appropriate measures. Access and processing of data are only permitted for suitable entities, for example, yourself or responsible staff members who handle your information through proper identity verification steps.
Your password is stored and secured through encryption methods in the system database, making it very safe. However, we advise against reusing this password on other websites. Your password is the only way for you to access your member account on this website, so please keep it safe. In any case, you should not provide your password to anyone, whether from our side or any third party, unless you understand the risks of disclosing your password.
If you forget your password, you can use the ‘Forgot Password’ function on the website. To do this, you need to provide the system with your username or the email address associated with your account, and the system will generate a new password and send it to you so you can still log in to your member account.
Charter 4: Individuals or Organizations with Access to the Information
We will not share your personal information, financial information, etc., with third parties unless we have your consent or are obligated to comply with legal regulations or when required by authorized government agencies.
Charter 5: Contact Information for the Information Collection and Management Entity
(including the methods of contact for consumers to inquire about the collection and processing of their personal information)
The collected information is stored and consolidated at the company headquarters located at:
- NGUOI BAN VANG JOINT STOCK COMPANY
- Tax ID: 0314567343, issued on 11/08/2017 by the Ho Chi Minh City Department of Planning and Investment
- Hotline: +848 9917 9686
- Email: nbvcompany@nguoibanvang.vn
- Address: PLS Building – 6th Floor – 240 Nguyen Dinh Chinh Street, Ward 11, Phu Nhuan District, Ho Chi Minh City, Vietnam
- Representative: Le Trung Hieu
Charter 6: Methods and tools for consumers to access and edit their personal data on the electronic commerce system of the information collection entity
- For information collected automatically through the system: Customers can request removal from the system.
- For customer-declared information: Order information used for the delivery process of goods.
For any complaints related to user information, please contact +848 9917 9686 (Hotline) or email nbvcompany@nguoibanvang.vn to request changes, removal, or disallowance of the use of personal information.